Description

Article 55(15) of the FDRE Constitution obliges the House of Peoples Representatives to establish Ethiopian Institution of Ombudsman (EIO) and determine by law its powers and functions. The Institution is established to bring about good governance that is of high quality, efficient and transparent, and are based on the rule of law, by way of ensuring that citizens’ rights and benefits provided by law are respected by organs of the executive. It is also established to receive, investigate and supervise action taken by any Ministry or department of Government or any member of such a Ministry or department of Government and also non-state institution in order to conduct studies and research on ways of avoiding maladministration. Thus, the basic function of the Ombudsman is to protect citizens against administrative injustices and bureaucratic oppression and to provide citizens with accessible avenue for compliant when such injustices and oppressions occur. The Institution is much important especially in redressing human rights violations which occur in work places/administrative areas.